Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Frequently Asked Questions

Custom and personalized orders

Yes! Contact us with a design in mind and we will try our best to create it for you.

Wholesale availability

We do offer bulk and discounted pricing for large quantities. Contact us and we can work something out! Since we are just 2 people we are limited to some degree but we will try our best to work something out

What is lampworking?

Lampworking is a type of glasswork where a torch or lamp is primarily used to melt the glass. Once in a molten state, the glass is formed by blowing and shaping with tools and hand movements. It is also known as flameworking or torchworking, as the modern practice no longer uses oil-fueled lamps. Although lack of a precise definition for lampworking makes it difficult to determine when this technique was first developed, the earliest verifiable lampworked glass is probably a collection of beads thought to date to the fifth century BC.

Color Selection

Glass is not a normal color pallet, colors in glass can come and go and some colors have a limited selection of shade and some colors react completely different in the kiln every time. Which is why we cannot match specific colors even from our own photos.

Need a package earlier than ship by date

If you need a package earlier than your projected ship by date please contact us and we will do what we can to get it by the date you need it.